KG01 - see comments inline. On Jun 21, 2012, at 9:29 AM, Rob Weir <robw...@apache.org> wrote:
> .On Wed, Jun 20, 2012 at 4:56 AM, Kevin Grignon > <kevingrignon...@gmail.com> wrote: >> Collectively, our social assets present a huge opportunity to engage the >> AOO user community, capture insight, feedback and thoughts on the current >> health of our products, and our future product direction. >> >> Harvesting data from our social media assets, forums and mailing lists is >> an extremely challenging task. With soooooooo much content in disparate >> sources, it is likely that many threads will fade into the archives. >> However, we can attempt to harvest any insight that is considered relevant >> and actionable - so that the valueable data is not lost. >> > > A tip that should be better known, for doing a "rough sort" of Twitter > data: When doing a search, add the string ":)" or ":(" to get > positive or negative posts. > > For example, compare search.twitter.com for "Obama :)" to "Obama :(" > (don't include the quotes) > > This could be used as a simple form of sentiment analysis for > AOO-related queries. > > -Rob KG01 - indeed, we should investigate social sentiment tooling. > >> To be clear, I understand that such effort is not going to capture >> everything, nor is it ever complete. Rather, this is a chance to capture >> any notable insight that could help drive informed design and development >> decisions in the future. Some data is better than none. >> >> All are encouraged to capture and post data in the AOO UX wiki [1]. See the >> Google+ Data wiki page [2] for an example of how we might capture social >> data. >> >> [1] http://wiki.services.openoffice.org/wiki/AOO_Social_Data >> [2] http://wiki.services.openoffice.org/wiki/AOO_Social_Data_-_Google%2B >> >> Such raw data can help feed the development of informed UX work products >> moving forward. For example, such data can help us define our user roles, >> validate key usage scenarios and capture actionable product >> recommendations. >> >> Also, some AOO contributors cannot access some social media sites. >> Capturing social data in the AOO UX wiki also ensures the relevant and >> actionable social data is open, accessible and visible to all. >> >> Thoughts? >> >> Regards, >> Kevin