In my testing, this patch fixed the problem: https://bugs.launchpad.net/evergreen/+bug/1781274
(However it hasn't been committed to core code yet.) Terran McCanna, PINES Program Manager ------------------------------ Georgia Public Library Service | University System of Georgia 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341 (404) 235-7138 | tmcca...@georgialibraries.org http://help.georgialibraries.org | h...@help.georgialibraries.org <https://www.facebook.com/georgialibraries> <https://www.twitter.com/georgialibs> Join our email list <http://georgialibraries.org> for stories of Georgia libraries making an impact in our communities. On Thu, Jan 30, 2020 at 10:15 AM Chris Owens <cow...@blanlibrary.org> wrote: > Thank you all for the suggestions. Adding a penny to the bill and paying > it did indeed take it off the Special Circulations list. > > Chris > > Chris Owens > > Director > > Blanchester Public Library > > 110 N. Broadway > > Blanchester, OH 45107 > > 937-783-3585 > > 937-783-2910 (fax) > > cow...@blanlibrary.org > > > > > On 1/30/2020 9:15 AM, Dawn Dale wrote: > > Hi Chris, > > This has happened in PINES when the bill does not close properly. It has > been reported as a bug and I believe it has been fixed for later versions. > > What I did was go in and add a penny to the bill and then pay the penny to > force the bill to close. > > I hope this helps. > > Thanks, > > > Dawn Dale, PINES Services Specialist - Circulation > > Georgia Public Library Service | University System of Georgia > > 2872 Woodcock Boulevard, Suite 250, Atlanta, GA 30341 > > tel: 404.291-2800 | dd...@georgialibraries.org > > <https://www.facebook.com/georgialibraries> > <https://www.twitter.com/georgialibs> > > Join our email list <http://georgialibraries.org/subscription/> for > stories of Georgia libraries making an impact in our communities. > > > > > > > On Thu, Jan 30, 2020 at 7:52 AM Frasur, Ruth <rfra...@library.in.gov> > wrote: > >> In 3.2, there is no actions menu in the other/special circulations menu. >> This is generally where the non-cataloged items show up. I’m not sure if >> this is a feature or bug. (I feel like that should be a trivia category) >> >> >> >> Ruth Frasur >> >> *Evergreen Development and Support Administrator* >> >> Indiana State Library >> >> 140 N. Senate Ave. >> >> Indianapolis, IN 46204 >> >> (317) 460-7556 >> >> >> >> *From:* Open-ils-general [mailto: >> open-ils-general-boun...@list.georgialibraries.org] *On Behalf Of *Diane >> Disbro >> *Sent:* Wednesday, January 29, 2020 8:33 PM >> *To:* Evergreen Discussion Group < >> open-ils-general@list.georgialibraries.org> >> *Subject:* Re: [OPEN-ILS-GENERAL] Special circulations problem >> >> >> >> **** This is an EXTERNAL email. Exercise caution. DO NOT open attachments >> or click links from unknown senders or unexpected email. **** >> ------------------------------ >> >> Hi - >> >> >> >> You tried Check In from the Actions menu? >> >> >> Diane Disbro >> >> Pronouns: she/her >> >> Branch Manager/Circulation Coordinator >> >> Union Branch >> >> Scenic Regional Library >> >> 251 Union Plaza Drive >> >> Union, MO 63084 >> >> (636) 583-3224 >> >> ddis...@scenicregional.org >> >> >> >> >> >> >> >> >> >> >> >> On Wed, Jan 29, 2020 at 5:37 PM Chris Owens <cow...@blanlibrary.org> >> wrote: >> >> Would anyone happen to know how to clear an item out of the Other/Special >> Circulations category on a patron's account (version 3.3)? The item has no >> bills attached that I can see and has been circulating among other patrons, >> but I cannot figure out a way to delete it from this patron's account. >> >> Thanks, >> Chris >> >> -- >> >> Chris Owens >> >> Director >> >> Blanchester Public Library >> >> 110 N. Broadway >> >> Blanchester, OH 45107 >> >> 937-783-3585 >> >> 937-783-2910 (fax) >> >> cow...@blanlibrary.org >> >> >> >> >> >>