+-- On Mon, Jul 12, 2010 at 8:59 PM, Fredrich Maney <fredrichma...@gmail.com
> wrote:
| +-- I wrote:
| |  In other words, it isn't Jive's fault, nor is it the Jive user's
| |  fault - from their perspective, they don't see the problem.  It is only
you,
| |  who chose to use a deficient user interface (mail) to follow their
| |  conversation, who has the problem....
| +--
|  As a user, by choice, of a "deficient user interface" to participate
|  in these discussions, I am offended by your tone and assertion.
+--

Fredrich,

I'm sorry that the combination of grammar and logic so easily offends you,
but so be it.   I intended nothing offensive in my statement that "from
their perspective ... it is only [the mail user] who has a problem".  From
*A JIVE USER'S* perspective, you are simply using the wrong tool for the
job.  For other jobs, and from other perspectives, mail may well be the
right tool.

The same would hold true if you tried to make a mail reader gateway for
slashdot "conversations", blog post comments or flickr photo tags - the
originating medium incorporates context into its user interface design in
ways that most mail readers do not.  Forcing slashdot or blog or flickr
users to perform unnatural text quoting acts just so *you* can use a mail
reader to follow their tags or comments would be unthinkable, wouldn't it?

If you still don't get it, the real question here is "why do we continue
using Jive as the web-based UI for our predominantly mail-based conversation
style", and not "how do we retrain Jive users".  Bluntly, shame on us for
building poor tools, not shame on them for using them the way they are
supposed to be used.

   -John "I'm not illiterate - I know who my parent's are!" Plocher
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