Private message sent to a bug author - mine was a dupe. It was been
partially edited for understandable reasons
Scott OMG its morning 08:08 GMT+10
Quote

With respect to the above bug, I also raised the same issue after I
installed 10.2 when it was first installed by me and my bug was duped as
created on 2007-01-02 however yours was created on 2006-11-16.
I feel there are a few things about the whole in personnel who are
involved in development.
Looking at how hard you have had to battle, as I often need to, just to
get an acknowledgement that there is a bug. Is an issue by itself. The
possibility  that almost all needinfo comments are commonly buck passing
or offensive attitude back to the author often prevails; I have almost
given up.
I don't know if its a conflict cultural exchange, but its always an
uphill battle. If you look at a recent survey of the huge number of
users 86% aprox. with development/application testing/fault
rectification type experience it is easy to see when asked that only
6.8% were willing to raise a bug report.
With respect to this current bug labelling it as a enhancement "current
classification" is insulting.
The expected standard of the work from mostly paid workers  at suse.de
is from a development point of view, unacceptable.
Years ago if I speced a new Functional Change or Trouble report and
finished testing it and put it online and it fell over or was not 98%
sound, I would have to justify my job if it happened too much.
Those were different times, I was dealing with an enormous Mainframe
with Global fingers attached and you were expected to perform.

Sorry to have a twinge in your year directly, but for what its worth,
just getting this very small, but significant bug fixed has been a huge
effort on your behalf, lest a battle and I thank you for making the
software just a little better.

I have lost so much faith in suse.de I could open aprox 10 "serious" bug
reports right now, but to tell you the truth - I don't want to have to
battle and deal with attitude.

No one ever says thanks to us bug finders but in this particular bug

Thanks for you (correct) belief  and you got 1 out of over 1000 bugs
open still in 10.2.

Unquote



Alexey Eremenko wrote:
> hi all !
>
> Why are Novell guys closing perfectly valid bugs as WONTFIX ?
> They should stop being lazy all the day. That is not a feature-request
> but a bug.
> The lazy number one is: marcio ferreira and Stefan Hundhammer
>
> link:
> https://bugzilla.novell.com/show_bug.cgi?id=264716
>
> What's worse is that they tell me something like: "If you do that
> again I will formally ask a certain account of bugzilla to be
> canceled."
>
> How am I supposed it eat that as a community-member ?
>

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