On Mon, Feb 02, 2004 at 01:59:06AM +0100, Martin Edenhofer wrote: > Hi Matteo, > > On Fri, Jan 30, 2004 at 09:18:03PM +0100, Matteo wrote: > > [...] > > BUT > > > > If I want to permit Customer to use customer.pl, my customer will > > see ticket open with company A and ticket with company B. > > That's a bad thing. > > No. The customer will only see tickets with the same customer id. Mhm, i opened now the table scheme. I was thinking that email it is a pkey! But it isn't! I can have the same customer email with different login account!
There is login | character varying(100) | not null email | character varying(150) | not null But if i have 2 customer with the same email whats happen if the customer send a mail to otrs via pop3 account fetching? The ticket at what customer it's associated? Thanks a lot! Matteo _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
