Hi Matteo,
On Mon, Feb 02, 2004 at 05:06:07PM +0100, Matteo Sgalaberni wrote:
> > > [...]
> > > BUT
> > >
> > > If I want to permit Customer to use customer.pl, my customer will
> > > see ticket open with company A and ticket with company B.
> > > That's a bad thing.
> >
> > No. The customer will only see tickets with the same customer id.
> Mhm, i opened now the table scheme. I was thinking that email it is a pkey!
> But it isn't! I can have the same customer email with different login account!
>
> There is
> login | character varying(100) | not null
> email | character varying(150) | not null
>
> But if i have 2 customer with the same email whats happen if the
> customer send a mail to otrs via pop3 account fetching?
The the first customer entry wins.
> The ticket at what customer it's associated?
With the first customer.
PS: Normally each customer should have the own email address.
> Matteo
Martin Edenhofer
--
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