Hi Matteo, On Tue, Feb 03, 2004 at 09:11:41AM +0100, Matteo Sgalaberni wrote: > > The the first customer entry wins. > > > > > The ticket at what customer it's associated? > > > > With the first customer. > > Mhm, I tryed. And the answer it's a little different. > > All emails sent via POP3 to open Ticket are associated with none > customer!
That's "normally" not correct. Did you try it with OTRS 1.2? If not, please try it. > Matteo Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/