On Tuesday, March 16, 2004 12:02 PM
Vladimir Gerdjikov <[EMAIL PROTECTED]> wrote:
> I think, my config is correct. Do you think, there is some
> misconfigurated? I've problems with authentication for users, but
> this is my second task. My primary goal is to achieve customer-user
> login and authentication. 


Find attached the necessary settings for both tasks.

Best wishes,

Robert Kehl

-- 
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
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# LDAP settings for the agents' AUTH
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = 'heb-hdo-dc-03.hebros.bg';
$Self->{'AuthModule::LDAP::BaseDN'} = 'dc=hebros,dc=bg';
$Self->{'AuthModule::LDAP::UID'} = 'uid';
$Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=OTRS,ou=Service 
Users,ou=HeadOffice,dc=hebros,dc=bg';
$Self->{'AuthModule::LDAP::SearchUserPw'} = 'XXXXXXX';
$Self->{'AuthModule::LDAP::AlwaysFilter'} = '';
$Self->{'AuthModule::LDAP::Params'} = {
    port => 389, timeout => 120, 
    async => 0, version => 3,
};

# LDAP settings for the CustomerUsers' AUTH
$Self->{'Customer::AuthModule'} = Kernel::System::CustomerAuth::LDAP'; 
$Self->{'Customer::AuthModule::LDAP::Host'} = 'heb-hdo-dc-03.hebros.bg';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=hebros,dc=bg';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=OTRS,ou=Service 
Users,ou=HeadOffice,dc=hebros,dc=bg';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'XXXXXXX';

# LDAP settings for the CustomerUsers' DATA
$Self->{CustomerUser} = {
   Name => 'LDAP Backend',
   Module => 'Kernel::System::CustomerUser::LDAP',
   Params => {
       Host => 'heb-hdo-dc-03.hebros.bg',
       BaseDN => 'dc=hebros,dc=bg',
       SSCOPE => 'sub',
       UserDN => 'cn=OTRS,ou=Service Users,ou=HeadOffice,dc=hebros,dc=bg',
       UserPw => 'XXXXXXX',
       AlwaysFilter => '',
       Params => { 
           port => 389, timeout => 120, 
           async => 0, version => 3,
       };
   },
   CustomerKey => 'uid',
   CustomerID => 'mail',
   CustomerUserListFields => ['uid', 'cn', 'mail'],
   CustomerUserSearchFields => ['uid', 'cn', 'mail'],
   CustomerUserPostMasterSearchFields => ['mail'],
   CustomerUserNameFields => ['givenname', 'sn'],
   Map => [
       [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
       [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
       [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
       [ 'UserLogin', 'Login', 'uid', 1, 1, 'var' ],
       [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
       [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
       [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
       [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
       [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
   ],
};
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