I haven't read far enough. Good to know it is a bug ;)
> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Thorsten Philipp > Sent: Monday, May 10, 2004 10:51 AM > To: User questions and discussions about OTRS. > Subject: RE: [otrs] Error on forwading article > > Hi Robert, > > We have the same problem here. > These are the article types. > > email-external > email-internal > email-notification-ext > email-notification-int > phone > fax > sms > webrequest > note-internal > note-external > note-report > > Best Regards > Thorsten Philipp > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > On Behalf > > Of Robert Kehl > > Sent: Friday, May 07, 2004 4:38 PM > > To: User questions and discussions about OTRS. > > Subject: Re: [otrs] Error on forwading article > > > > On Wednesday, May 05, 2004 10:50 AM > > Lars Monsees <[EMAIL PROTECTED]> wrote: > > > when I try to forward an external-eMail from a customer as > > > email-internal I get the following error: > > > > > > Message: Need ArticleType or ArticleTypeID! > > > > Which entries does article_type contain? It should be this: > > > > 1 email-external > > 2 email-internal > > 3 email-notification-ext > > 4 email-notification-int > > 5 phone > > 6 fax > > 7 sms > > 8 webrequest > > 9 note-internal > > 10 note-external > > 11 note-report > > > > hth, > > > > Robert Kehl > > > > -- > > ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg > > http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support oder Consulting für Ihr OTRS System? > > => http://www.otrs.de/ > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > =http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/