I haven't read far enough. Good to know it is a bug ;) 

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On 
> Behalf Of Thorsten Philipp
> Sent: Monday, May 10, 2004 10:51 AM
> To: User questions and discussions about OTRS.
> Subject: RE: [otrs] Error on forwading article
> 
> Hi Robert,
> 
> We have the same problem here.
> These are the article types.
> 
> email-external
> email-internal
> email-notification-ext
> email-notification-int
> phone
> fax
> sms
> webrequest
> note-internal
> note-external
> note-report 
> 
> Best Regards
> Thorsten Philipp
> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
> On Behalf 
> > Of Robert Kehl
> > Sent: Friday, May 07, 2004 4:38 PM
> > To: User questions and discussions about OTRS.
> > Subject: Re: [otrs] Error on forwading article
> > 
> > On Wednesday, May 05, 2004 10:50 AM
> > Lars Monsees <[EMAIL PROTECTED]> wrote:
> > > when I try to forward an external-eMail from a customer as 
> > > email-internal I get the following error:
> > > 
> > > Message: Need ArticleType or ArticleTypeID!
> > 
> > Which entries does article_type contain? It should be this:
> > 
> > 1 email-external
> > 2 email-internal
> > 3 email-notification-ext
> > 4 email-notification-int
> > 5 phone
> > 6 fax
> > 7 sms
> > 8 webrequest
> > 9 note-internal
> > 10 note-external
> > 11 note-report
> > 
> > hth,
> > 
> > Robert Kehl
> > 
> > --
> > ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
> >          http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 
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> > 
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