> On Wednesday, May 05, 2004 10:50 AM > Lars Monsees <[EMAIL PROTECTED]> wrote: >> when I try to forward an external-eMail from a customer as >> email-internal I get the following error: >> >> Message: Need ArticleType or ArticleTypeID! > > Which entries does article_type contain? It should be this: > > 1 email-external > 2 email-internal > 3 email-notification-ext > 4 email-notification-int > 5 phone > 6 fax > 7 sms > 8 webrequest > 9 note-internal > 10 note-external > 11 note-report >
Yes, got the same listing. I don´t know if you´ve already read my other mails: The problem doesn´t occur when the text to forward is only about up to 1080 chars, so the error message could be a little bit misleading!? > hth, > > Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
