On Wednesday, May 05, 2004 10:50 AM Lars Monsees <[EMAIL PROTECTED]> wrote: > when I try to forward an external-eMail from a customer as > email-internal I get the following error: > > Message: Need ArticleType or ArticleTypeID!
Which entries does article_type contain? It should be this: 1 email-external 2 email-internal 3 email-notification-ext 4 email-notification-int 5 phone 6 fax 7 sms 8 webrequest 9 note-internal 10 note-external 11 note-report hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/