|
Good Morning
We had some problems with OTRS 1.3.2 and we decided to roll back to a version which we backed up a few days earlier. We restored the entire folder and also the database, and kept the old information in a different folder. It looked as if everything was working but then today, I can send emails to
OTRS, I receive a notfication and I can view the message when I click on the
link but when I check the queue view I cannot see any emails.
I've checked that I am subsribed to the correct queue and also that I
have the correct permissions to view the queue but still no emails in the main
queueview window.
We tried to re-install OTRS but still with no luck,
any ideas?
Rudi P.s Is there anyone in South Africa doing
commercial support for OTRS?
|
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
