Hi, I've setup the OTRS 1.3.2p01-5 Debian package and it now works like a charm with PostgreSQL. OTRS is really great stuff !
Now I'm wondering : I'd like to propose to customers the choice between only two queues with names I'll choose, but actually there are several predefined queues : 'Raw', 'Junk', 'Postmaster' and 'Misc' which are of no interest to me. I've read the documentation, especially "What is a ticket queue" section, but it doesn't seem to explain if these predefined queues are needed or not. I'd like to delete them if possible (this I know how to do), but what happens if I delete these predefined queues ? Now another question : the PostgreSQL database schema doesn't contain statements to ensure the database integrity when someone tries to do some manual modifications : for example (with my need), if I delete from table 'queue' and still have datas matching the deleted queues in 'personal_queues' the database is incoherent, but a foreign key which references the other table would have prevented this to happen. So is this sort of things fixed in the 2.0 branch ? Thanks to all in advance Jerome Alet _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
