Hi I think i have also a problem with SMTP. I have configured the sendmail module for SMTP but when i try to send a ticket from the agent web interface I have the message : ERROR: OTRS-CGI-10 Perl: 5.8.4 OS: linux Time: Mon Nov 14 12:16:29 2005
Message: Can't connect to mail.mycompany.com: Operation now in progress! Traceback (32621): Module: Kernel::System::Email::SMTP::Send (v1.9) Line: 121 Module: Kernel::System::Email::Send (v1.14) Line: 467 Module: Kernel::System::Ticket::Article::ArticleSend (v1.92) Line: 1303 Module: Kernel::Modules::AgentTicketEmail::Run (v1.11) Line: 644 Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651 Module: index.pl (v1.80) Line: 47 I use the same domain (mail.mycompany.com) with my mail client(thunderbird) and and i have no problems. any help? --- "Pim Rupert (Lemonbit)" <[EMAIL PROTECTED]> a écrit : > Hi Michael, > > Please use a proper subject to describe your e-mail. > > > I have had OTRS up and running, I was submitting > emails through > > the customer interface, and even receiving emails > for new account > > setups > > to my ISP and getting them in outlook. What I have > setup is FreeBSD > > with > > Sendmail configured. I have my emails going to the > OTRS system and > > also > > OTRS was! Sending them to our companies email at > helpdesk. It seems as > > though I cannot receive any eamils to our ISP mail > server, so when I > > check my mail client(outlook) I never receive any > mail messages. The > > docs say that it uses a flat configured sendmail > and that all should > > work out of the box. > > Please clarify this: > * do you have troubles *receiving* e-mail via > OTRS/POP3? > * do you have troubles *sending* e-mail via OTRS? > * are you using your own server to send mail (via > sendmail) or are > you using your ISP's mailserver? > > Kind regards, > > Pim Rupert > Lemonbit Internet > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ ___________________________________________________________________________ Appel audio GRATUIT partout dans le monde avec le nouveau Yahoo! Messenger Téléchargez cette version sur http://fr.messenger.yahoo.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
