Can the OTRS box resolve the hostname? Dit you try it with the IP address of the host instead?
-----Oorspronkelijk bericht----- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Mercator GmbH Verzonden: donderdag 31 augustus 2006 12:40 Aan: otrs@otrs.org Onderwerp: [otrs] can´t authorize e -mail problem >>>> Try using \@ instead of @ in the username. This was mentioned on this list recently. (Yes, the GUI should probably make this "just work".) Nils Breunese. <<< Thanks Nils, but NO success! When I use "[EMAIL PROTECTED] as username and put in hostname "sardiniatravel", then it says: Auth for user [EMAIL PROTECTED]@sardiniatravel.net failed! When I leave the hostname blank, it says: "error OTRS-PM3-10 Can't connect to " So... what now?? I MUST get this to work!! I don´t get any mails to OTRS and it´s my work!!! Thanks, marc _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/