Here is what the server 2003 eventlog tells me. An application error with perl.exe Faulting application perl.exe, version 5.8.8.819, faulting module mysql.dll, version 0.0.0.0, fault address 0x000032b9.
Could that be the problem?? 2007/10/24, Peter Hoogkamer <[EMAIL PROTECTED]>: > Priorities are still listed under Admin-area->Priorities. > I will post the output of the POP3Master.pl script. > > Peter > > 2007/10/24, Torsten Thau <[EMAIL PROTECTED]>: > > -----BEGIN PGP SIGNED MESSAGE----- > > Hash: SHA1 > > > > Peter Hoogkamer schrieb: > > > Hello everybody, > > > > > > Since a few days I am not able to create a ticket from email picked up > > > by the POP3 account. When I execute POP3Master.pl it says that it > > > cannot handle a ticket priority of NULL and cannot create the entry in > > > the database. > > > > > > I think the solution will be to set a default priority of 3 for > > > tickets that are created from mail. But I cannot seem to find where to > > > configure this. > > > > You can do this in a postmaster filter, but the actual problem is: where > > did your "priority 3" go? Ist it still available in the admin-area under > > priorities? > > > > > > regards, Torsten Thau > > > > - -- > > Torsten Thau, Dipl. Inform. > > c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz > > phone: +49 371 5347 623 > > cell: +49 176 66 680 680 > > personal pgp-key: 0x93E0A174 > > fax: +49 371 5347 625 > > http://www.cape-it.de > > -----BEGIN PGP SIGNATURE----- > > Version: GnuPG v1.4.6 (GNU/Linux) > > > > iD8DBQFHHxTcvXo8m5PgoXQRAh02AJ9GaIpaub1d1OOtAdRG9iaFvuh0gQCfcyj3 > > VASfChb5qjwVXCuvJnRLE0s= > > =1q8P > > -----END PGP SIGNATURE----- > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support or consulting for your OTRS system? > > => http://www.otrs.com/ > > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
