Shawn and Dan, Thanks a lot for you reply!
Within the next few days, I'll be *trying* to install OTRS on a Desktop machine and then on the production server. I feedback on what I got. Once more thanks! Harry Cruz 2007/11/16, Shawn Beasley <[EMAIL PROTECTED]>: > > Hello Dan, > > > Do you know where I could get some detailed information on how to > > install OTRS in a already running server. I've initially installed on > > a test server, using a Debian distro. But now the system must go into > > production to a windows 2003 server, which has got its own apache2, > > supporting Subversion . I'd like to get OTRS running without getting > > into trouble with my CIO. > > There will soon be an FAQ describing in great detail the manual > installation for W2K3 with IIS and MSSQL 2005. The problem is that the > intallation is very lengthy when done manually. We reccommend using the > installer, deactivating IIS services before executing the setup package. > > Afterwards, you can manually deactivate MySQL and Apache. Then you have > to create a DB in MSSQL and a Virtual Web in IIS. (Make sure that your > MSSQL is setup to use SQL Authenticaiton). > > IIS in version 6 you must allow unknown CGI's to run. And you must > describe the .pl file to the IIS. Seen in > > http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=123 > > Your Config.pm must be modifyecd as seen in: > > http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=121 > > I hope this short info helps to tide you over. > > ((enjoy)) > > Shawn Beasley > > -- > ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing > Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 > http://www.otrs.com/ :: Communication with success! > > > Geschäftssitz: Bad Homburg > Amtsgericht Bad Homburg, HRB 10751 > Steuernummer: 003/240/97505 > > Aufsichtsratsvorsitzender: Burchard Steinbild > Vorstandsvorsitzender: André Mindermann > >
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