Jim, Thanks for quickly answering my questions. I have one more that I hope you can help me with.
> > Also, when there is a new ticket and I click on "empty answer" under > > "Compose Answer (email):" I get the following error: > > > > -------------------------------------------------------- > > > > Software error: > > > > Modification of a read-only value attempted at > > /usr/lib/perl5/vendor_perl/5.8.8/i586-linux-thread-multi/Net/DNS/Question > > .pm line 47. > > This is a bug oin a PERL module. The quickest way to work around it is to > turn off the feature that checks for an MX record for an email address > before it sends an email. If you turn that on, the PERL module with the > bug is not called. > > The module is Net::DNS and the bug is in version 0.60. If you can upgrade > it to version 0.62 you'll be okay on this. > I'm not familiar with upgrading perl modules because I'm not much a perl programmer. Can you give me the command to upgrade Net:DNS to version 0.62? Thanks, - Jake _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
