swood wrote:
Who knows as to delete tickets?
We setup a Junk queue and setup a GenericAgent job that removes all tickets from the Junk queue every 10 minutes or so. So, if you want to remove a ticket, you just move it into the Junk queue.
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
