Hi All, I am trying disable some auto-notification, not sure where to set it. Also if this is possible for specific queues rather than system wide.
1) merge ticket: Currently merging tickets sends a note to the customer. we would like to disable this 2) owner/responsible: assigning owner and responsible sends two notification. we have both turned on. thanks. --s _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
