CARNINO Daniele (FIAT SERVICES) wrote:
You can also enable statusview on agent frontend.
AFAIK StatusView doesn't show closed tickets. Not on our installation anyway (and I wouldn't want it to do that either).
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
