You can also enable statusview on agent frontend. Ciao, d.
-----Messaggio originale----- Da: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Per conto di Nils Breunese (Lemonbit) Inviato: venerdì 26 settembre 2008 10.28 A: User questions and discussions about OTRS. Oggetto: Re: [otrs] Missing the ticket after it was closed Qing Zhang wrote: > I am new to the OTRS. The system works well so far. But I can not find > the ticket anymore after I close it. Is there any body can help on > this? You can use the search function. Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
