At this point let outgoing mail go through some kind of parser, sound like the only option for you.
Alike http://www.roaringpenguin.com/products/mimedefang perhaps. sendmail v11 <http://www.roaringpenguin.com/products/mimedefang%20perhaps.%20sendmail %20v11> appears to have related functionality. Or switch to a commercial product. If it is indeed that important. Amazing though, if this is the most important criteria for the product. Good luck F From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of sol sol Sent: vrijdag 30 januari 2009 15:59 To: User questions and discussions about OTRS. Subject: Re: [otrs] insert company logo in reply form Hi Mikael, thanks for your response. Can you explain me what you mean? i am not following .. i use smtp to send mail , the mail is plain text so how can i add it in the footer? if using sendmail can do this im willing to give it a try can you point a direction? thanks! ps i my last mail i mistypt the name of the tool it is osticket not ostrack :-) 2009/1/30 Mikael Kermorgant <mikael.kermorg...@gmail.com> 2009/1/29 sol sol <solle...@gmail.com> hi , still strugling on this problem, i found ostrack, basic version is not so complicated as otrs, but there are lots of addons and it is written in php.. so if it is not possible to use outgoing html mail it will be goodbye otrs.. shame... i loved otrs! Hello, Have you checked your mail gateway to see if this footer could be appended at this level ? Regards, Mikael Kermorgant _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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