Customer Company eh? That sounds far more useful than filling out all the CustomerIDs with hundreds of customers. I shall have to have a go with this.
Note - using CustomerIDs you don't need to update the tickets, it works immediately. 2009/4/2 Greg Pennell - HSA Global <greg.penn...@hsaglobal.net> > Lakshan, > > All I did was > 1.go into the Customer Company admin module > 2.add a new Customer Company - taking note of the CustomerID used > 3.Access the Customer Users admin module > 4.Update all users in the Company setting their CustomerID to the ID > specified for the Customer Company in step 2 > > Now when a customer logs into the Customer interface and selects Company > Tickets they will be able to view all tickets which were created by users > from that company > > NB - I don't think this updates existing tickets - so that will need to be > done in database (ticket table) >
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