thanks Shawn, thanks for the reply
--- On Thu, 4/2/09, Shawn Beasley <shawn.beas...@otrs.com> wrote: > From: Shawn Beasley <shawn.beas...@otrs.com> > Subject: Re: [otrs] Company tickets > To: "User questions and discussions about OTRS." <otrs@otrs.org> > Date: Thursday, April 2, 2009, 11:02 PM > Hi, > > > Company ticket is based on the users cusotmer_id. If you > want users to see other users tickets, then they have to > have the same customer_id. > > On Apr 2, 2009, at 4:29 AM, Lakshan Fernando. wrote: > > > > > > > Is their any one who can help on this question > > all i want to know is how to enable Company Tickets > feature on OTRS > > > > > > -- > > Shawn Beasley > Support Technician > > ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing > Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 > http://www.otrs.com/ :: Communication with success! > > > Geschäftssitz: Bad Homburg > Amtsgericht Bad Homburg, HRB 10751 > Steuernummer: 003 240 97505 > Aufsichtsratsvorsitzender: Burchard Steinbild > Vorstand: André Mindermann (Vorsitzender), Martin > Edenhofer > > NEU! ENTERPRISE SUBSCRIPTION - JETZT informieren und > buchen! > http://www.otrs.com/de/support/enterprise-subscription/ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
