I don't why this limit is set at the source code. James, here is what I have done to fix it.
I'm using OTRS 2.3.4, so, if you are using this version, edit the file: Kernel/Modules/AdminCustomerUserService.pm And change the line 48: my $SearchLimit = 200; to something like my $SearchLimit = 2000; Hope it hepls you :-) Thanks Ronaldo 2009/4/15 Ronaldo Richieri <richi...@gmail.com> > I'm having the same problem I guess. When I'm on Customer User to Service, > a red alert is shown ">200". > > > 2009/4/15 James Burk <james.b...@dornc.com> > >> Hello all, again. Recent assistance is appreciated. I have another >> problem. >> >> We are classifying our tickets by Services. We have 287 defined. All are >> defined and visible from the Services link on the admin interface below the >> General Catalog. My Services view and Customer Users to Services limits me >> to view only 200 of them. Anyone know where I can change this limit? When >> I look at System Log I see an error "Sizelimit exceeded". >> >> Best regards, >> >> Jim >> >> >> ----------------------------------------------------------------------------- >> E-Mail correspondence to and from this sender may be subject to the >> North Carolina Public Records Law, and may be disclosed to third parties. >> >> ------------------------------------------------------------------------------ >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > > -- > Ronaldo Richieri > (15) 8818-2009 > Sent from Rio de Janeiro, Brasil -- Ronaldo Richieri (15) 8818-2009 Sent from Rio de Janeiro, Brasil
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