There is no such thing as System-V shared memory on WIndows.... ;-) That is the reason the System Log from the GUI will stay empty if you'd open it when OTRS runs on a Windows host. Mr. Davidovich has FTP'd (I guess he means SSH?) into the OTRS server on *Nix. Please just use the FAQ Martin pointed out:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=111 and he also stated that it would be even better to just re-start your whole server, you can't access it now anyway... ;-) -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Fri, Aug 14, 2009 at 15:10, Marco Vannini <marco.vann...@gmail.com>wrote: > > The problem is that are *nix commands, shared memory in windows is managed > differently and afaik there isn't something similar natively and/or it is > necessary to do that ... > For this I posted a link to sysinternals where you can find some tool that > could help you but, if I was in your shoes at this point I'll reboot the > machine without trying to do anything at the shared memory (it is cleaned > however during reboot and recreated as needed when application is started). > > > On Fri, Aug 14, 2009 at 3:04 PM, Lev Davidovich > <l.davidov...@yahoo.co.uk>wrote: > >> yes it is on apache and i now know how to restart it. >> >> i have also managed to ftp into it. >> >> but i am still not sure how to remove the shared memory segment. which >> directory do i need to change into from my command prompt and what file do i >> need to run the commands >> >> *shell> ipcs | grep 4096 >> *and >> *shell> ipcrm -m 327685 >> * >> on? I got these commands from the otrs lists at this link >> >> http://lists.otrs.org/pipermail/otrs/2003-April/001346.html >> >> Thanks for helping me >> >> ------------------------------ >> *From:* Marco Vannini <marco.vann...@gmail.com> >> *To:* User questions and discussions about OTRS. <otrs@otrs.org> >> *Sent:* Friday, 14 August, 2009 13:54:05 >> *Subject:* Re: [otrs] remove the shared memory segment and rebooting OTRS >> >> but if you restart apache (is on it, isnt' it ?) ? >> >> On Fri, Aug 14, 2009 at 1:48 PM, Lev Davidovich <l.davidov...@yahoo.co.uk >> > wrote: >> >>> Can anyone tell me how to remove the shared memory segment of * >>> /otrs/Kernel/System/Log.pm* using the command line from a windows pc and >>> then rebooting OTRS? >>> >>> Thanks >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >>> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >>> http://www.otrs.com/en/support/enterprise-subscription/ >>> >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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