Lev,
Yes, there are no longer windows INSTALLERS of 2.2 otrs available,
because of issues with one of the bundled components.
On the download servers you can download every source version back to 0.5 beta!
[http://ftp.otrs.org/pub/otrs/]
What you could do is download the latest version of the Windows
installer of OTRS, drop the mysql database, and load your backup
database from live, clean the /otrs/otrs directory and unzip the 2.2
version you would like to use there.
Copy Config.pm from the server to your Windows box
but make sure you add the following line to it:
$Self->{'SendmailModule'} = 'Kernel::System::Email::DoNotSendEmail';
this because your copy system will not be sending escalations out for
tickets that are long closed on live ;-)
(available since otrs 2.2.6)
and you should probably also look into how OTRS fetches mails from the
server on your live system. If you use pop or imap as defined in the
Admin web user interface, you might want to edit crontab to NOT run
PostMasterMailbox.pl
Regards,
MIchiel
On Wed, Sep 9, 2009 at 11:59 AM, Lev Davidovich<l.davidov...@yahoo.co.uk> wrote:
> Thanks Michael. I am inclined to go down the VMWare route that both you and
> Rory and others suggest but I am not having much luck convincing the
> decision makers here!
>
> The consensus seems to be that it is OK as a long term project but that in
> the short term what we need is a quick database dump followed by import into
> a copy of OTRS running on Windows.
>
> Just to be clear about what you are saying -
>
> are you saying it is no longer possible to download versions of OTRS
> earlier than 2.3 x and install them on Windows? Or is it only AUTOMATIC
> installers that it is no longer possible to download?
>
> Where can I find an automatic installer for version 2.3 x?
>
> I could still download version 2.2.5 from ftp://ftp.otrs.org/pub/otrs/ and
> install it manually (using the instructions that Afshar Mohebbi has posted )
> - is that correct?
>
> Thank you
> ________________________________
> From: Michiel Beijen <m...@otrs.org>
> To: User questions and discussions about OTRS. <otrs@otrs.org>
> Sent: Wednesday, 9 September, 2009 10:36:46
> Subject: Re: [otrs] Install OTRS 2.2.5 on Windows XP machine
>
> Hi Lev,
>
> Due to licensing issues there are no longer old Windows installers
> earlier than 2.3.x available for download.
>
> Afshar Mohebbi has posted instructions for setting up OTRS on Windows;
> http://afsharm.blogspot.com/2009/03/installing-otrs-active-perl-on-windows.html
> (but this is with Microsoft SQL Server, you should just install MySQL
> instead)
>
> I guess it would be good to also have instructions for manual
> installation on Windows...
>
> Depending on your situation you could also install VMWare on your XP
> workstation with linux, just as on your server. Then you would have a
> real test environment; which you can also use to test out upgrades or
> so.
> VMWare Server is available at no charge. VMWare workstation costs a
> little more but has lots of good features.
> Myself, I use VMWare server ;-)
>
> Regards,
>
> Michiel.
>
> On Wed, Sep 9, 2009 at 11:18 AM, Lev Davidovich<l.davidov...@yahoo.co.uk>
> wrote:
>> Hi I want to install OTRS 2.2.5 on a Windows XP test machine as that is
>> the
>> version we have on the live server.
>>
>> The automatic installer on the following page
>>
>> http://www.otrs.org/download/
>>
>> is only for the latest version.
>>
>> Is there an automatic installer I can find for installing 2.2 on Windows?
>>
>> Rory was kind enough to point out the following page with downloads of
>> earlier versions
>>
>> ftp://ftp.otrs.org/pub/otrs/
>>
>> but downloading 2.2.5 from here would require a manual install on Windows.
>>
>> I can't seem to find instructions to manually install version 2.2 on
>> Windows.
>>
>> I have, however, found instructions to manually install version 1.3 on
>> Windows on the following page.
>>
>> http://doc.otrs.org/1.3/en/html/install-win32.html
>>
>> Is there a page with similar instructions for version 2.2 or will the
>> instructions for 1.3 be able to do the job for me?
>>
>> Thanks for your help
>>
>> Lev
>>
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