the answers are assigned to all my new queues, if there is any other setting need to do. thanks!
2010/3/2 Nils Leideck - ITSM <[email protected]>: > Hi, > On 01.03.2010, at 16:03, yuan ywong wrote: > > I re-tested, and there is "empty answer" is avaiable of all of system > queue tickets, but unavailable of my own added queues. > > you will have to assign the answers to the new queue in the admin panel in > "Responses <-> Queues" > > Nils Leideck > > -- > Nils Leideck > Senior Consultant > > [email protected] > [email protected] > > http://webint.cryptonode.de / a Fractal project > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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