The problem is fixed, at "Responses <-> Queues", must select answers then submit. thanks much for all.
2010/3/2 yuan ywong <[email protected]> > the answers are assigned to all my new queues, if there is any other > setting need to do. thanks! > > > > > 2010/3/2 Nils Leideck - ITSM <[email protected]>: > > Hi, > > On 01.03.2010, at 16:03, yuan ywong wrote: > > > > I re-tested, and there is "empty answer" is avaiable of all of system > > queue tickets, but unavailable of my own added queues. > > > > you will have to assign the answers to the new queue in the admin panel > in > > "Responses <-> Queues" > > > > Nils Leideck > > > > -- > > Nils Leideck > > Senior Consultant > > > > [email protected] > > [email protected] > > > > http://webint.cryptonode.de / a Fractal project > > > > > > > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > > http://www.otrs.com/en/support/enterprise-subscription/ > > > > >
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