Well, as stated in the document on the OTRS.com website, we will release the first beta in August, so that will be a great time to see what we have been up to. Apart from that, of course, before August, we would love to give you info on what we have done so far, why we did it and are - as always - open for your feedback.
Things have been a little bit slower than people are expecting, and this is due to the fact that we just happen to have a new director in the USA who has loads of marketing experience in open source, as you might have seen announced this week. See http://bit.ly/d2sU5m . One of his previous roles was director of marketing at Red Hat. This advantage caused a disadvantage, because that takes time, we could not spend that time creating OTRS3 news articles. I KNOW you all are waiting for that and are eager to see it, and we do really appreciate that. All I'm asking is just a little bit more time, so stay tuned, I'd love to give you updates on the work we've been doing so far.... ((enjoy)) - Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer On Fri, Apr 16, 2010 at 7:58 AM, Sarper SARIDAL <sarper.sari...@gmail.com>wrote: > I guess they believe they can't handle it the proper way. > > So many queries and feedbacks will come up which may delay or slow down the > project. > > It's better to go with a beta version instead of getting involved in the > alpha phases. > > They are probably involving experts about the processes like ITIL , ITSM in > these phases. > > Who knows? > > > > > On Fri, Apr 16, 2010 at 8:09 AM, Nyung Zu <sky6...@googlemail.com> wrote: > >> On Thu, Apr 15, 2010 at 10:15 AM, Aron Rotteveel >> <rotteveel.a...@gmail.com> wrote: >> > As mentioned before, I believe that OTRS can greatly benefit from more >> > community feedback during the development phase. >> >> I agree on this. There is totally not integration of the community for >> new features and new releases. I never have seen this in any other >> open source project. :( >> >> -- >> English OTRS Forum: >> https://www.xing.com/net/pri12c70fx/otrs-en/ >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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