Hi Nils

The problem with when i logged into the as a customer account.
in the reply pane the subject remain empty but there should contain a subject
since the message has a subject.
Do i need to configure anything for that?

-Ekram

On 11/01/2010 11:20 PM, Nils Leideck - ITSM wrote:
Hi Ekram,

the subject is taken from the email that you select for reply to - like in an email client.

On 01.11.2010, at 17:52, Ekram wrote:

One more request to you hope you dont mind.
After login to the panel when i wanted to reply the subject is filled with respective conversation. I dont no why its happen. It should filled with the current coversation subject.

-EKram

—
Nils Leideck
Senior Consultant
http://webint.cryptonode.de / a Fractal project

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