I am wanting to convert working OTRS database from MySQL on one server to SQL database (MS SQL 2005) on another server.
I am sure this has been done before. Could someone steer me in the right direction as to where I may find instructions and anything else that may be helpful? Thanks, Solomon -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Michiel Beijen Sent: Tuesday, November 02, 2010 03:15 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Customer User creation error Hi Ekram, Short: that's not a feature in OTRS 2.x, but it IS implemented in OTRS 3. See this recent thread on the forums: http://forums.otrs.org/viewtopic.php?f=64&t=6343 -- Mike On Tue, Nov 2, 2010 at 10:39 AM, Ekram <e...@vizrt.com> wrote: > Hi Nils > > i added the sreenshot which may clear you that when i selecting ticket > responses the composer does not include the subject by default. I have to > copy and paste the subject manually which should not be like this. Is there > any > configuration need to be changed to add that subject on the reply > automatically. > > -EKram > > On 11/01/2010 11:20 PM, Nils Leideck - ITSM wrote: > > Hi Ekram, > the subject is taken from the email that you select for reply to - like in > an email client. > On 01.11.2010, at 17:52, Ekram wrote: > > One more request to you hope you dont mind. > After login to the panel when i wanted to reply the subject is filled with > respective conversation. > I dont no why its happen. It should filled with the current coversation > subject. > > -EKram > > — > Nils Leideck > Senior Consultant > http://webint.cryptonode.de / a Fractal project > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
