hello, yes u can do it by configuring the agent with particilar queuues and he can see it in dashboard or u have my queue assign it to the queue so u can see in my queue
shrikant On Tue, Nov 30, 2010 at 2:30 AM, Parag Bhalerao < parag.bhale...@cybertech.com> wrote: > Hello team, > > > > I have OTRS 3.0 running on Windows platform. > > > > I want agents to see their own tickets in the dashboard. Is there a way to > accomplish this? Thanks in advance for your help. > > > > GoodWills > > > > *Parag Bhalerao* > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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