hey Lars

 check this config.pm file of mine
# ---------------------------------------------------- #
    # database settings                                    #
    # ---------------------------------------------------- #
    # DatabaseHost
    # (The database host.)
    $Self->{'DatabaseHost'} = 'localhost';
    # Database
    # (The database name.)
    $Self->{'Database'} = 'otrs';
    # DatabaseUser
    # (The database user.)
    $Self->{'DatabaseUser'} = 'otrs';
    # DatabasePw
    # (The password of database user. You also can use bin/CryptPassword.pl
    # for crypted passwords.)
    $Self->{'DatabasePw'} = 'otrs';
    # DatabaseDSN
    # (The database DSN for MySQL ==> more: "man DBD::mysql")
    $Self->{DatabaseDSN} =
"DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";

The only thing i didnt mention is during the time of instation i have not
set a password for root user.
IS this could be a reason if so how can i overcome it.

thanks
Shrikant.
On Tue, Dec 21, 2010 at 8:12 PM, Lars Jørgensen <i...@gyldendal.dk> wrote:

>  Hi Shikant
>
>
>
> Check out Kernel/Config.pm. There should be a section on connecting to the
> database. The username is missing.
>
>
>
>
>
> Lars
>
>
>
> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of
> *shrikant k
> *Sent:* Tuesday, December 21, 2010 12:15 PM
> *To:* otrs@otrs.org
> *Subject:* [otrs] Cant acess My Sql
>
>
>
> hello
>
>
>
> I have instaleed otrs on windows and i am facing problem i accessing my
> database as it shows an error when i do use otrs locally
>
>
>
> Error is :ERROR 1044 (42000): Access denied for user ''@'localhost' to
> database 'otrs'
>
>
>
> i had run script checkdb.pl and it shows its ok
>
>
>
> any help as how can i acess by DB.
>
>
>
> shrikant
>
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