You could also try "grant all privileges on otrs.* to o...@localhost;"

 Michael 



________________________________
From: shrikant k <shrikant.k1...@gmail.com>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Wed, 22 December, 2010 8:45:58
Subject: Re: [otrs] Cant acess My Sql


hey Lars
 
 check this config.pm file of mine 
# ---------------------------------------------------- #
    # database settings                                    #
    # ---------------------------------------------------- #
    # DatabaseHost
    # (The database host.)
    $Self->{'DatabaseHost'} = 'localhost';
    # Database
    # (The database name.)
    $Self->{'Database'} = 'otrs';
    # DatabaseUser
    # (The database user.)
    $Self->{'DatabaseUser'} = 'otrs';
    # DatabasePw
    # (The password of database user. You also can use bin/CryptPassword.pl
    # for crypted passwords.)
    $Self->{'DatabasePw'} = 'otrs';
    # DatabaseDSN
    # (The database DSN for MySQL ==> more: "man DBD::mysql")
    $Self->{DatabaseDSN} = 
"DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";
 
The only thing i didnt mention is during the time of instation i have not set a 
password for root user. 

IS this could be a reason if so how can i overcome it.
 
thanks
Shrikant.

On Tue, Dec 21, 2010 at 8:12 PM, Lars Jørgensen <i...@gyldendal.dk> wrote:

Hi Shikant
> 
>Check out Kernel/Config.pm. There should be a section on connecting to the 
>database. The username is missing.
> 
> 
>Lars
> 
>From:otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of 
>shrikant 
>k
>Sent: Tuesday, December 21, 2010 12:15 PM
>To: otrs@otrs.org
>Subject: [otrs] Cant acess My Sql
> 
>hello 
> 
>I have instaleed otrs on windows and i am facing problem i accessing my 
>database 
>as it shows an error when i do use otrs locally
> 
>Error is :ERROR 1044 (42000): Access denied for user ''@'localhost' to 
>database 
>'otrs'
> 
>i had run script checkdb.pl and it shows its ok
> 
>any help as how can i acess by DB.
> 
>shrikant
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