Hi lonel Could you provide the iPhone Handle debug log and otrs log files in order to check them?
Thank you in advance ((enjoy)) Carlos Rodríguez On Jan 22, 2011, at 10:19 AM, GARDAIS Ionel wrote: > Hi, > > I've setup the SOAP interface and the iPhone module. > It works great but when replying to a ticket, I can't assign a next status. > The field is preset with "open" and touching it displays "Warning, There are > no options available for this field. Please contact your administrator for > assistance". > > Any clues about that ? > > Thanks, > Ionel > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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