Could this be mailclient specific? When I click on the link, the
semicolon stays unencoded and the query string is exactly as shown in
the mail. I'm using Thunderbird 2.0.0.24 on Mac OS X.
frank
Michiel Beijen wrote:
If I click on the link you send me the ';' is replaced by %3B which is
the URLEncoded value for the semicolon; but actually it should not
replace there.
I don't know the culprit.
What you *CAN* do is to to Admin > Notifications and edit the
notification texts including the URLs, here you can change it with a
semicolon or ampersand, whatever you like.
In OTRS3 we actually 'upgraded' to using the semicolon everywhere
because the ampersand actually needs to be encoded to be valid URL;
you'd need to write ...Action=AgentTicketZoom&TicketID=123 for it
to become a syntactically valid URL, officially, although we never did
that before. Semicolons don't need URL Encoding.
--
Mike
On Fri, Feb 4, 2011 at 11:02 AM, Francesco Pasqualini <fra...@gmail.com> wrote:
Hi,
there is something strange.
I'm using apache 2.2.14 on ubuntu 10.04 with default configuration.
thanks
On Fri, Feb 4, 2011 at 10:55 AM, Frank Thommen <frank.thom...@gmx.net>
wrote:
Ciao Francesco,
I'm using OTRS 3.0.5 I have a problem.
In the notification email the link are broken
http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4
If I follow this link I get error.
should be
http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom&TicketID=4
<http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4>
This works ok
& instead of ;
The semicolon is a new way of separating parameters in URLs (see e.g.
http://en.wikipedia.org/wiki/Query_string) and should work fine. Meybe your
webserver is too old?
frank
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