I'm investigating it. I'm using gmail from Chrome,Firefox and Safari, same result: error
thanks On Fri, Feb 4, 2011 at 12:09 PM, Frank Thommen <frank.thom...@gmx.net>wrote: > Could this be mailclient specific? When I click on the link, the semicolon > stays unencoded and the query string is exactly as shown in the mail. I'm > using Thunderbird 2.0.0.24 on Mac OS X. > > frank > > > > Michiel Beijen wrote: > >> If I click on the link you send me the ';' is replaced by %3B which is >> the URLEncoded value for the semicolon; but actually it should not >> replace there. >> I don't know the culprit. >> What you *CAN* do is to to Admin > Notifications and edit the >> notification texts including the URLs, here you can change it with a >> semicolon or ampersand, whatever you like. >> In OTRS3 we actually 'upgraded' to using the semicolon everywhere >> because the ampersand actually needs to be encoded to be valid URL; >> you'd need to write ...Action=AgentTicketZoom&TicketID=123 for it >> to become a syntactically valid URL, officially, although we never did >> that before. Semicolons don't need URL Encoding. >> -- >> Mike >> >> On Fri, Feb 4, 2011 at 11:02 AM, Francesco Pasqualini <fra...@gmail.com> >> wrote: >> >>> Hi, >>> there is something strange. >>> I'm using apache 2.2.14 on ubuntu 10.04 with default configuration. >>> >>> thanks >>> >>> On Fri, Feb 4, 2011 at 10:55 AM, Frank Thommen <frank.thom...@gmx.net> >>> wrote: >>> >>>> Ciao Francesco, >>>> >>>> I'm using OTRS 3.0.5 I have a problem. >>>>> In the notification email the link are broken >>>>> >>>>> >>>>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4 >>>>> >>>>> If I follow this link I get error. >>>>> >>>>> should be >>>>> >>>>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom&TicketID=4 >>>>> < >>>>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4 >>>>> > >>>>> >>>>> This works ok >>>>> >>>>> & instead of ; >>>>> >>>> The semicolon is a new way of separating parameters in URLs (see e.g. >>>> http://en.wikipedia.org/wiki/Query_string) and should work fine. Meybe >>>> your >>>> webserver is too old? >>>> >>>> frank >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >>> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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