I'm investigating it.

I'm using gmail from Chrome,Firefox and Safari, same result: error

thanks

On Fri, Feb 4, 2011 at 12:09 PM, Frank Thommen <frank.thom...@gmx.net>wrote:

> Could this be mailclient specific?  When I click on the link, the semicolon
> stays unencoded and the query string is exactly as shown in the mail. I'm
> using Thunderbird 2.0.0.24 on Mac OS X.
>
> frank
>
>
>
> Michiel Beijen wrote:
>
>> If I click on the link you send me the ';' is replaced by %3B which is
>> the URLEncoded value for  the semicolon; but actually it should not
>> replace there.
>> I don't know the culprit.
>> What you *CAN* do is to to Admin > Notifications and edit the
>> notification texts including the URLs, here you can change it with a
>> semicolon or ampersand, whatever you like.
>> In OTRS3 we actually 'upgraded' to using the semicolon everywhere
>> because the ampersand actually needs to be encoded to be valid URL;
>> you'd need to write ...Action=AgentTicketZoom&amp;TicketID=123 for it
>> to become a syntactically valid URL, officially, although we never did
>> that before. Semicolons don't need URL Encoding.
>> --
>> Mike
>>
>> On Fri, Feb 4, 2011 at 11:02 AM, Francesco Pasqualini <fra...@gmail.com>
>> wrote:
>>
>>> Hi,
>>> there is something strange.
>>> I'm using apache  2.2.14 on ubuntu 10.04 with  default configuration.
>>>
>>> thanks
>>>
>>> On Fri, Feb 4, 2011 at 10:55 AM, Frank Thommen <frank.thom...@gmx.net>
>>> wrote:
>>>
>>>> Ciao Francesco,
>>>>
>>>>  I'm using OTRS 3.0.5 I have a problem.
>>>>> In the notification email the link are broken
>>>>>
>>>>>
>>>>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4
>>>>>
>>>>> If I follow this link I get error.
>>>>>
>>>>> should be
>>>>>
>>>>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom&TicketID=4
>>>>> <
>>>>> http://helpdesk.fdlservizi.com/otrs/index.pl?Action=AgentZoom;TicketID=4
>>>>> >
>>>>>
>>>>> This works ok
>>>>>
>>>>> & instead of ;
>>>>>
>>>> The semicolon is a new way of separating parameters in URLs (see e.g.
>>>> http://en.wikipedia.org/wiki/Query_string) and should work fine.  Meybe
>>>> your
>>>> webserver is too old?
>>>>
>>>> frank
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