I don't get a pull down box. That's the problem DASHBOARD TICKETS STATISTICS CUSTOMERS ADMIN SysConfig Result Please enter a search term to look for settings.
This is how it appears on my screen. No pull down box and no search widget. Does this make the issue more clear ? Now the scary part. Not only did I win the war over the Windows solution, but the Support team that is presently using RT is looking very carefully at moving over to OTRS, presuming that I can get the bugs worked out of the system. I had enough working to demo at a staff meeting yesterday that "warts & all" it went live DURING the meeting! Its kind of scary when management says "This is EXACTLY what we are looking for!" There are a bunch of things that get glossed over in the docs, so this thing is still a little crippled but its alive. There are a number of things I still need to get working. Ill bring those up in another message. I still need to see why the sysconfig is broken. -----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Peter Eckel Sent: Tuesday, July 26, 2011 12:14 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] making sysconfig work from web gui Hi Robert, > In the "System Admin" box on the lower right of the screen, there is a sub > entry "Sysconfig" > Its is this "Sysconfig" that does not give me anything to click on. are you sure that you're not missing the pulldown menu on the left side, just below the search box? You could click on that, for example. Best regards, Peter. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs