On 8/17/11 5:02 PM, Wagner wrote: > Hello, > > is there a way to use a FreeText to a field like a text area where the > user be free to type whatever he wants?
Hi, choose an unused TicketFreeText Field and configure it properly: Admin -> SysConfig -> Ticket -> Core::TicketFreeText then make it visible for the customer: Admin -> SysConfig -> Ticket -> Frontend::Customer::TicketViewNew hth, Roy -- Roy Kaldung e-mail: r...@kaldung.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
