On 8/17/11 8:20 PM, Wagner wrote: > I don't want to make the user select a value, I want that he can write > whatever is needed, like a description field, is there a way to > configure a FreeText like this?
Yes, there is. E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname and leave TicketFreeText1 empty. Roy -- Roy Kaldung e-mail: r...@kaldung.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
