Thanks,

Could you tell me which file should be changed?

Thanks

2011/8/17 Michiel Beijen <michiel.bei...@otrs.com>

> You'd need to have either a bit javascript involved or add some back
> end logic (and best is probably to do both). You'd absolutely need to
> add code, you can't 'configure' this.
> Of course, my company would be able to help you out, if needed, ==>
> en...@otrs.com
>
> --
> Mike.
>
> On Wed, Aug 17, 2011 at 21:50, Wagner <wagner...@gmail.com> wrote:
> > Also I need another thing,
> >
> > I'll have 3 fields, the first 2, the user will enter a number, the 3
> field
> > will be the SUM of the first 2 fields.
> >
> > How May I do that?
> >
> > Thanks
> >
> > 2011/8/17 Wagner <wagner...@gmail.com>
> >>
> >> Thanks, thats what I wanted,
> >>
> >> 150 chracters is enough
> >>
> >> but how I do this in Config.pm?
> >>
> >> Thanks
> >>
> >> 2011/8/17 Michiel Beijen <michiel.bei...@otrs.com>
> >>>
> >>> Hi Roy,
> >>>
> >>> On Wed, Aug 17, 2011 at 20:28, Roy Kaldung <r...@kaldung.com> wrote:
> >>> > E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname
> and
> >>> > leave TicketFreeText1 empty.
> >>>
> >>> That is possible, but the TicketFreeText field will be just one single
> >>> line. You can't configure it to display a text area. Also, you can't
> >>> store more than 150 characters in a ticketfreetext field.
> >>>
> >>> In the upcoming OTRS 3.1 version we'll have a new feature called
> >>> 'Dynamic Fields' where you could add text-areas, timestamps, and date
> >>> fields, in a more dynamic fashion than previously. I look very much
> >>> forward to it...
> >>> Development for this just recently started.
> >>>
> >>> --
> >>> Mike
> >>> ---------------------------------------------------------------------
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> >>
> >
> >
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