I don't want to make the user select a value, I want that he can write whatever is needed, like a description field, is there a way to configure a FreeText like this?
Thanks 2011/8/17 Roy Kaldung <r...@kaldung.com> > On 8/17/11 5:02 PM, Wagner wrote: > > Hello, > > > > is there a way to use a FreeText to a field like a text area where the > > user be free to type whatever he wants? > > Hi, > > choose an unused TicketFreeText Field and configure it properly: > Admin -> SysConfig -> Ticket -> Core::TicketFreeText > > then make it visible for the customer: > Admin -> SysConfig -> Ticket -> Frontend::Customer::TicketViewNew > > hth, > Roy > > -- > Roy Kaldung > e-mail: r...@kaldung.com > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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