I'm happy to hear that you got it working Paul. Glad I could help.

Kind regards,
Rory

On 26 September 2011 11:20, <paul.andurna...@aviva.ro> wrote:

>
> Hello,
>
>         I`ve made the modification and now i have the required field as
> well for the telephone number. I`m afraid that i maybe i wasn`t clear enough
> about the issue :-).
>         The screen where i want the information displayed is in the ticket
> details.
>
>         So when an agent checks a tickets` detail i want the phone number
> of the customer that posted the ticket, displayed ( bottom right ).
>
> Regards,
> *
> Paul Andurnache **
> *
>
>
>
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