Am Jul 24, 2012 um 3:29 PM schrieb Stefano Ricci <stefano.ri...@riccimatic.com>:
> it's possible to clear old ticket from database? if is possible, the list of > tables that i have to clear. > > for example, at the end of the year i create my macro statistics about the > year and after a delete with a query the tickets from database... to start > the new year with an empty history.. > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs I suggest to use the API. There is a function for deleting tickets. My delete date is older than 3 years, I do it with a perl script. Roy -- Roy Kaldung e-mail: r...@kaldung.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
