Quoting Gerald Young (cryth...@gmail.com): > Or use Generic Agent. Do you per chance have an example of how to delete tickets using Generic Agent?
Thanks in advance, Susan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs