Hi Roy,
before changing the config, auth and sync were LDAP. I changed auth to 
Kerberos, but sync was still LDAP. 


Un saludo,
Juan Clavero Almirón
Gestiò d’Identitats, Firma i Custòdia
Oficina de Tecnologies, Informació i Comunicacions (OTIC)
Servei de Salut de les Illes Balears
 
C/ de les Escoles, s/n - 07181 Bendinat - Mallorca
Telf. +34 971.42.65.30

-----Mensaje original-----
De: Roy Kaldung [mailto:r...@kaldung.com] 
Enviado el: viernes, 09 de noviembre de 2012 17:42
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] Kerberos and LDAP Authentication

On Nov 9, 2012, at 11:46 AM, Juan Manuel Clavero Almirón 
<juanm.clav...@ibsalut.es> wrote:
> Hi all,
> our company network offers Domain (Kerberos) and LDAP authentification. Since 
> the beginning of the OTRS project, we've been using LDAP Auth, but people in 
> Domain would like to enable Kerberos Auth in OTRS.
> 
> I've succesfully enabled Kerberos in Apache and AuthModule = 
> 'Kernel::System::Auth::HTTPBasicAuth', but now people not in domain are not 
> able to login.
> 
> I've tried with 2 AuthModules ($Self->{AuthModule1} = 
> 'Kernel::System::Auth::HTTPBasicAuth' and $Self->{AuthModule2}                
>       = 'Kernel::System::Auth::LDAP'), but OTRS never gets to the LDAP Auth
> 
> Has anyone tried such a configuration? Anyone has a hint?


Do you have any errors in your log?
Did you configured the Auth::Sync::Module or are the agents already created?

-Roy

-- 
Roy Kaldung
e-mail: r...@kaldung.com






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