On Nov 12, 2012, at 8:06 AM, Juan Manuel Clavero Almirón <juanm.clav...@ibsalut.es> wrote: > Hi Roy, > before changing the config, auth and sync were LDAP. I changed auth to > Kerberos, but sync was still LDAP. >
Check your sync parameter. With mod_auth_kerb you'll get the samaccountname with or without - depends on your configuration - the domain in uppercase. Do you sync against the samaccountname? -Roy -- Roy Kaldung e-mail: r...@kaldung.com --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs