It's not really an OTRS issue as Apache is the one handling the actual authentication. The problem is you can't have a fallback when using Apache Kerberos authentication (many people have tried [and failed] google "apache kerberos ldap fallback"). If you fail Kerberos authentication then Apache will deny you access to any resources.
Steve On 14 November 2012 12:33, Juan Manuel Clavero Almirón <juanm.clav...@ibsalut.es> wrote: > Hi Roy, > yes, I do sync against the samaccountname. I capture it from the kerb login > using HTTPBasicAuth::ReplaceRegExp > > But that's not the problem: the problem is for the users that cannot do > kerberos authentification. I need them to be able to do LDAP auth using OTRS > login page, as they did before. Instead, they just get a 'forbidden' error > and doesn't get any login page. > > > Kind regards, > Juan Clavero --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
